Ep 6: Building Customer Relationships in a Digital Era

Welcome to Episode 6 of DirtStories. Tim Forestell is one of the co-founders and Chief Client Officer at DOZR. His specialty is in relationship building: developing authentic connections with new customers while maintaining relationships with longterm customers. In this episode of DirtStories, Becca Grieb and Tim Forestell discuss how relationship building between companies and customers has changed with the digital advancements of today. Learn about the latest CRM tools, how Tim recommends building authentic connections with customers, and how a company’s mission, vision and values play a role in everyday tasks. Listen below or find DirtStories on Google Play, Apple Podcasts or Spotify. Subscribe for more episodes about everything construction.